Market Loss Policy

Our “Market Loss Policy” (Ask To Ask Policy)

When purchasing from APMEX, once we have issued a confirmation number, the price is locked in for you and the transaction may not be cancelled, but only offset at our current ask price. Any deficit between the price at which we sold to you and the offsetting purchase price and or prices, is your responsibility only if your item(s) is cancelled or returned. That amount will be charged to you, plus the greater of $50 or 5% of the order total fee. That is our Market Loss Policy. Any market gain on cancellations shall remain the property of APMEX.